Privacy Policy

Last updated: April 26, 2026

Introduction

Welcome to Tripath ("we," "our," or "us"). This policy explains what information we collect, why we collect it, how we use it, and the choices you have when you use our app and website.

Information We Collect

Account Details

  • Your email address, name, date of birth, and country
  • Profile details you choose to add to your account

Training Details

  • Your race goal, event date, current fitness benchmarks, and preferred training days
  • Workouts you complete, skip, or edit in the app
  • Progress information that helps you track your season

Subscription and Support Details

  • Your subscription status and purchase records from the app store you use
  • Messages you send us when you contact support or request privacy help

Device and Usage Details

  • Device type, app version, and basic product usage information
  • Performance and analytics data that helps us improve Tripath

How We Use Your Information

  • Create and update your training plan
  • Show your workouts, progress, and account details inside the app
  • Process subscriptions and manage billing-related access
  • Send important service messages and support responses
  • Improve Tripath, fix issues, and understand product usage
  • Protect the service against fraud, abuse, or unauthorized access

Data Storage and Security

We keep the information needed to run Tripath on your device and in the secure systems we use to operate the service. We use reasonable technical and organizational safeguards to protect your data, but no method of storage or transmission can be guaranteed to be 100% secure.

Data Sharing and Third Parties

We do not sell your personal information. We share data only with partners that help us run Tripath and only when needed to provide the service.

  • Billing Partners: The app stores and payment services that handle subscriptions
  • Service Providers: Companies that host, store, authenticate, or secure our service
  • Support and Analytics Tools: Services that help us respond to customers and improve the product
  • Legal or Safety Requests: When we must disclose information to comply with law or protect users

These providers may use your information only to provide services on our behalf or as otherwise required by law.

Your Data Rights

You have the following rights regarding your data:

  • Access: Request a copy of all personal data we hold about you
  • Correction: Update or correct your profile information in the app
  • Deletion: Delete your account in the app or request deletion help from our privacy team
  • Opt-Out: Unsubscribe from marketing emails at any time

To exercise these rights, contact us at privacy@tripathapp.com. You can also delete your account directly from the Manage screen in the app.

Data Retention

We retain your data for as long as your account is active. If you delete your account in the app, we remove personal information and training data from Tripath's active systems as part of that deletion flow, and the app clears local Tripath data on the device where the deletion was initiated, except where we are legally required to retain certain information for tax or legal purposes.

Children's Privacy

Tripath is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will delete it immediately.

International Data Transfers

Your information may be stored or processed in countries outside your home country. When that happens, we use reasonable safeguards designed to protect your information in line with applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through an in-app notification. Your continued use of Tripath after changes become effective constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

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